Journey mapping

How mapping your customer’s journey can help you scale up your app business

In this 2,5 hour workshop we will explain the why how and what of customer journey mapping. After 2,5 hours you will know the basics of customer journey mapping and why it matters [...]

Your computer will use YOU!

In this talk I take the audience in a journey into the mind of one of the most notorious terrorists of the 20th century, the Unabomber, as a starting point to introduce a [...]