In this 2,5 hour workshop we will explain the why how and what of customer journey mapping. After 2,5 hours you will know the basics of customer journey mapping and why it matters [...]
(To be defined)
For a lot of travelers, the experience of going through the airport can be quite stressful. Because of this, people come too early to the airport, or go to the gate too fast. [...]
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May 9 – 12, 2023