Customer Satisfaction

How mapping your customer’s journey can help you scale up your app business

In this 2,5 hour workshop we will explain the why how and what of customer journey mapping. After 2,5 hours you will know the basics of customer journey mapping and why it matters [...]

Customer Satisfaction with Firebase

(To be defined)

Redesigning the Schiphol flight experience

For a lot of travelers, the experience of going through the airport can be quite stressful. Because of this, people come too early to the airport, or go to the gate too fast. [...]